Winnipeg-based technology firm iAccompany announces new nurse-accompanied service and app to improve medical appointment outcomes for aging parents and their caregivers
July 20, 2021 (Winnipeg, MB) – Winnipeg-based technology firm iAccompany is proud to announce a new nurse-accompanied service that will improve medical appointment outcomes for aging parents and their caregivers.
“Through extensive research with healthcare organizations and our own personal experiences, we found that more and more people were finding it difficult to be actively involved in the healthcare needs of their aging parents, especially with regards to medical appointments,” said iAccompany CEO Jeffrey Reitberger.
“They have full time jobs and children of their own and finding the time to accompany their parents to medical appointments and following up afterwards posed numerous challenges. iAccompany’s new service addresses those challenges.”
iAccompany takes the anxiety, uncertainty and unknowns out of your loved one’s next medical visit by providing an accredited nursing professional that meets the patient at their residence, accompanies the patient to and from their appointment in a safe and timely manner, and liaises with the medical professional and their staff to ensure timely and understandable communication of the appointment results and treatment plan going forward.
The nursing professional observes the appointment and takes notes, poses any questions customers have identified prior to the appointment, records the responses, and also confirms the next appointment and/or any referrals.
If a new prescription, lab work or medical device is required, the nursing professional will accompany the patient to the appropriate outlet as needed. Once these additional activities are complete, the nursing professional will accompany the patient safely home.
To book an iAccompany service request, customers must first create an account at the iAccompany.ca website or through the iAccompany app. Once the account is created, customers can add loved ones as patients and provide the health-related information required to match the right nursing professional with the patient’s needs. After the service request is booked, an iAccompany Relationship Manager will confirm the appointment. A valid credit card is required and charged after the appointment.
iAccompany takes the privacy and security of credit card and patient information very seriously and has partnered with Google Cloud, the most trusted technical service provider online today.
Two levels of liability insurance are in place for the protection of your loved ones, the first through the transportation company and the second through iAccompany. Additional safety measures included during the COVID-19 pandemic include the requirements that all drivers, staff and patients wear a mask and practice social distancing, the highest standards of vehicle cleanliness and cashless transactions.
“It was a very comfortable feeling,” said iAccompany client Larry Hecht. “It was nice to have someone in attendance for the ride in the car and to come into the facility with me. You know, as you get older, you realize that maybe you’re not omnipotent, and it’s good to have someone around, to be with you. Something happens, misinterprets what the doctor says, there’s someone there that can recall everything for you. It felt good, it felt safe, and I was very pleased.”
iAccompany puts you in the examination room with your loved one when you can’t physically be there, facilitating connections between the doctors, patients and nurses, improving communications by providing a formal peer-reviewed patient report upon conclusion of the appointment, thereby increasing safety for the patient.
Imagine the peace of mind.
For More Information Please Contact:
Jeffrey Reitberger, CEO
Phone: (204) 291-4779
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