The Importance of Advance Care Planning

On April 16 we celebrated National Advance Care Planning Day in Canada. This day is celebrated to promote conversations about your wishes and values for your future healthcare.

It is best to think about Advance Care Planning (ACP) when you are young and healthy, and have more control over your future plans. When you are young, you have the time to really reflect on what is important to you, and express to those closest to you what your aging journey looks like to you.

With ACP, you can decide if keeping your independence and aging in place is important to you, or if a long-term care home better suits your needs.

Advance care planning is all about recognizing your options early on. Of course in some instances, sickness and/or injury can happen abruptly giving you less time to consider options. That is why ACP is so important to think about when you are healthy.  You can make clear decisions on your behalf. 

Planning for your health and personal care is a way to document your wants and needs without putting people in difficult positions.

Leaving it to your family and friends is not the best idea as they are not mind-readers. What works for them or how they picture their lives as they age may not align with the values and beliefs you hold true.

Therefore, being able to communicate is crucial in making sure your aging journey plays out the way you intended. Of course there will be obstacles and roadblocks along the way, but having a general plan always makes the future path a little less scary.

It is human nature to assume we have more time. But in reality, time goes by quickly sometimes surprising us as we age.

It is good practice to plan ahead, lay out your options, and have your opinions heard. Long-term care homes or retirement homes are not for everyone – so speak your truth and discuss what is important to you personally as you begin your aging journey. 

If aging in place is your goal (and staying in your home that holds so many of your memories is the path you wish to take), let that be known! Keep documents and plan how you see your final days playing out. If it is at home surrounded by your family and friends, be comfortable with communicating that to your loved ones.

When considering your personal future, or as a family caregiver, it is important to do your research and know all your options. Many services, such as iAccompany, help support independence for aging adults, while still providing them the care they need as they age. 

With iAccompany, we give families more options when it comes to the care of their aging loved ones. If aging in place is important to you, or a family member you know, be sure to reach out to us directly at www.iaccompany.net.

You may be sitting at home thinking ‘I’m still young and healthy, why would I need to do advance care planning?’ 

Think again!

Life is unexpected. Things happen that we have no control over, but we can control how we react. Advance care planning gives your loved ones peace of mind because they will be confident that they are doing what you request. 

By communicating your needs, you allow them to make decisions on your behalf that they know you will be comfortable with – which will put them at ease in any situation.

So don’t hesitate – start thinking about your future now by reflecting and communicating what matters most to you on your aging journey. 

Asking for Help: A Sign of Strength

Asking for help is a challenge for many people. Whether it be at work or at home, it is human nature to want to accomplish things on our own – even when it becomes overwhelming. 

We often feel like it is a sign of weakness, or we do not know how to properly articulate how someone can help effectively.

Either way, as a caregiver, the ability to ask for help is a necessity at times.

Family caregiving is a stressful and demanding job. As we get swept up in our everyday responsibilities, it is easy to forget to take a step back, to take a deep breath, and even to ask for help.

As life progresses we begin to take on new challenges often times spreading ourselves too thin. In these moments, we must check in with ourselves and recognize when our mental and physical well-being is being put on the backburner in order to fulfill our caregiving duties.

Many caregivers are not prepared for the number of responsibilities they take on as health issues can ramp up quicker than one would expect, leaving you no time to really process the extra work on your plate.

In these moments of stress, guilt, resentment, and loneliness, it is important to realize there are people and services available to help.

Here are some people you can reach out to when your caregiving responsibilities are becoming too much, or you are feeling alone. It’s OKAY to get a little extra help – we all need it sometime.

  1. Family or Friends

Your family and friends are often the people you trust the most. Usually they can tell when you are stressed or overwhelmed, however, you cannot rely o them for such insight at every turn. The ability to articulate our feelings and what we need when asking for help is an important skill.

Look to your family or friends and have open conversations with them about the responsibilities you are having a difficult time juggling. It is human nature for them to try and give you advice or try to solve your problems through conversation but that may not always be what you need. Sometimes, you may just need to vent. Their patience and listening skills may be enough to help you in that moment. Be able to communicate your needs, whether it be physical or emotional support, and then ask for help in a simple and concise way. 

  1. Care Services

In some situations the help you need goes past personal relationships and must become professional. There are many services out there to help aging adults and whether it be physical or cognitive decline – sometimes the care needed is more than you can give.

Like your personal wellbeing, it is important to understand when the next step needs to be taken and when professionals need to become involved. Asking for help should never be a sign of weakness or embarrassment, but rather a sign of strength. Recognizing the signs of decline or burnout in yourself is important, and enlisting help when you need it is imperative. Care services are often flexible and accommodating to the client’s specific needs – making it a great option to give you the peace of mind to know your loved one is safe, comfortable, and in capable hands.

  1. Support Groups

Support groups are a great way to connect with people in situations similar to yours. Whether you go and meet with people in person or visit online forums to have discussions, it is a great way to alleviate some of the stress weighing you down.

By discussing issues with like-minded individuals, you have the opportunity to vent some of your stressors. You can also appreciate the stories of other people in similar situations and learn from their experiences. They may have advice for you that can be beneficial to your situation as well. Whether you participate in the discussion or not, sometimes just knowing you are not alone in your feelings or situation is enough. 

We hope these resources can help you when you feel stressed or overwhelmed. 

Family caregiving is not an easy task, and it is often a role we take on without question or time to think about how it will affect your daily life. 

Understanding your boundaries and limitations is important in anything you do. Remember that your mental and physical health should always be your number one priority. If you are not healthy and feeling your best, you cannot help others to the best of your ability. It is as simple as that!

My Experiences Working with Aging Adults

Guest Writer: Jackson Charron

Hi, I’m Jackson and I am the Business Development Specialist at iAccompany.

For the past eight years, I have loved my time working with aging adults in numerous roles. My goal is to always take a person-centered approach when helping aging adults, and I am driven to make sure seniors get the care they deserve. 

Growing up I spent a lot of time with my grandfather and beautiful grandmother. We would bake every weekend, have sleepovers, and watch TV while I ate an entire tray of jello. 

I won’t say she is the woman who inspired me to work with aging adults, because she looks and acts so young. Growing up with my mother and my grandmother, I was raised around a lot of respect, compassion, and love. These are values I hold close to me when providing care or helping others create a solid care plan for their aging loved one. 

I started working with aging adults in a personal care home, where I planned activities for and got to know many of the residents.

I wasn’t going to work everyday – I was going to spend time with 50 of my best friends. Throughout my time working in long-term care, I made a lot of long lasting relationships with the residents and their family members. 

One day, a really good friend of mine that I cared for, Jack, was being discharged to another facility. We decided to exchange numbers and keep in touch. About six months after Jack moved out of our facility, his sister and brother-in-law asked me if I would be willing to help their brother Jack get to Arborg, MB for one last weekend of fishing. 

Due to his stroke, getting 50 feet from a care home is already a mission in itself, but I agreed to help and we had a great weekend. Now that I am working for iAccompany, I continue to apply the same values I did as a full time caregiver.

Having first-hand experience working in a personal care home, and creating lifelong relationships with the residents and their families, has enabled me to learn much along the way.

One of them is that nothing beats the family home that their children were born and raised in. 

One family had so many special memories from their Wolseley home, that they created a picture book and tried to have it published. Their father and I really enjoyed that book and reminiscing on those memories. 

I was sad to move on from my caregiving role but I was welcomed into a new role with iAccompany. My transition from caregiver to business development has been great as I still get to assist the aging community – just in a new way. 

My new role allows me to use my knowledge and understanding of long-term care to help give aging parents and their families more options. 

What I love about iAccompany is that the service provides aging adults the opportunity to stay in the homes they love so much, and to me that is priceless.

With iAccompany, I am able to assist aging adults and their families in navigating their journeys. I do this by finding the right solutions needed for aging-related challenges – it is a great opportunity to help families and seniors from all walks of life and I am so grateful for that. 

At iAccompany, we know through personal experience the difficulties associated with being actively involved in the healthcare of aging parents. After looking for help and not finding a solution, we came to realize we needed to come up with our own solution for the problems we faced. 

We designed a custom-built application, where we can facilitate interactions between the patient, doctor, and a nursing professional to improve the quality of medical appointments.

I personally want to see seniors thriving and living the best life they can, even with all the challenges life presents. Thanks to all the aging adults that I have had the pleasure of working with, their ample years of wisdom have made me the person I am today.

If you would like to learn more about our service visit www.iaccompany.ca, or email me directly at jcharron@iaccompany.ca.  I would be more than happy to have a conversation and help guide your family in the right direction on your aging journey.

If you know someone who is reaching a stage in their life that is posing more challenges, let’s work together to find the best solution for your loved one. Aging or the progression of illness is not a path you need to walk alone – iAccompany is here to help.

Check us out if you would like peace of mind when
you can’t be there for a loved one’s medical appointment.
Our nursing professionals take away all the anxiety of the unknowns,
and we put you in the room with your loved one when life makes it difficult.

Tips for Managing Care Between Siblings

Siblings play an important role when parents begin to age. Caregiving becomes a responsibility that each child must consider, as their parents begin to age and require more assistance.

Between visiting them, bringing them to appointments, getting them groceries and other responsibilities, caring for parents can become a pretty big job for just one person. It is easy to put pressure on yourself which can make you feel overwhelmed very quickly. 

If you have siblings to help share the burden, it can become a lot less stressful and much more fulfilling. 

If you are someone with a sibling or siblings who are all contributing to the health and well-being of your aging parent, then there are a couple of things to consider.

Communication is Key

Like anything in life, it is important to understand your feelings and recognize when you are becoming stressed or overwhelmed. 

When it comes to caretaking, there are many different roles and support systems necessary to provide the best care for your loved one. 

Consequently, if these forms of support are not present it can become very stressful for a caretaker. They may experience feelings of burnout, financial troubles, and/or a decline to their own physical health. 

There are three basic ways you can be supportive to help the primary caregiver of your family:

  • Emotional Support – listening to their problems and being supportive
  • Financial Support – helping with bills or picking up groceries
  • Physical Support – offering them a break and stepping in as caregiver

In some cases, seeking external help through a family therapist or social worker can help allow each sibling to communicate their feelings in a more effective way that could help all the parties involved. 

Don’t Fall Back into Childhood Roles

As children to aging parents, and when cooperating with your siblings to provide care, it is easy for childhood trauma to resurface. 

Whether it be the family roles, gender roles, or any other issues you personally may have experienced, it is important to address these issues before proceeding. 

Make sure that each of your siblings have a say and that they are entitled to what they are feeling. Although you may have grown up with similar experiences it is important to note that everyone has their own experience and perspective.

Most importantly, we must note that as we get older, our careers, spouses, children, or even new hobbies often leave you feeling that there is no time left. Life gets busy and days go by quickly, however, you do make time for what’s important to you. 

“To care for those who once cared
for us is one of the highest honours.”

– Tia Walker

So be sure to speak your truth with your siblings and offer your support in any way you can. Don’t depend on your siblings to fall into their childhood role and be the “babysitter” or “cleaner” or “organizer” as they used to be when you were kids. Have an open discussion to understand everyone’s current situation and come to a decision that all parties are comfortable with.

Do What Makes Sense

It is important to not focus so much on the equality of work, but instead what makes sense for all the siblings involved.

In many cases, siblings move away from home and never return. Whether it be for school, a new job, or to start a new adventure, your family is not always tied down to just one place.

Although you may be in a different geographical location, there is still much you can do to stay involved in your parents’ healthcare. 

In a situation like this, it would make sense if the majority of the physical care is done by the person who lives nearest your aging parents. If you live in a different province or country, there are other ways you can help, such as providing emotional or financial support.

Don’t make siblings who are living away from your parents feel guilty for not being there or not doing something they were supposed to do. It is important in stressful times to offer your support and be kind to your siblings, as your common goal should be to give your parents the best care possible. 

Get Professional Help 

As humans, it is important to know our limits and know when we need to ask for help. It is okay to not always have situations under control.  Learning to deal with the anxiety and stress of life is an important tool to nurture. 

There are tools and services available to people for when it gets too much. iAccompany is one of those solutions.

“Asking for help is never a sign of weakness.
It’s one of the
bravest things you can do.
And it can save your life.”

– Lily Collins

iAccompany is a unique service that is designed to help families caring for aging parents. If you live in a different geographical location from your aging parents, it can be very useful. By hiring one of our qualified nurses, your parents will get accompaniment to, during and from their doctor’s appointment.  They will get caring, professional support and you and your siblings will receive a full report on what transpired during the appointment.

With our website and mobile app, each child can stay connected to the healthcare plan of their aging mom or dad. Even the ones who live out of town can still be informed and contribute to sharing in the caretaking responsibilities. 

iAccompany makes it easy to stay connected and involved with your aging parents’ healthcare. The full report following the appointment is peer-reviewed and records what the doctor discussed and answers any questions that the nurse asked on your behalf. We want you to be informed and confident in the decisions you make with your loved one as they age. 

What’re you waiting for? Visit www.iaccompany.net and connect with Jackson today!

The 3 Pillars of iAccompany

In this week’s blog we will discuss in more detail the three pillars of our service. 

iAccompany is a technology based healthcare service that schedules nursing professionals to accompany your loved ones to their doctor’s appointments. We know life gets busy, and sometimes you cannot be there to physically attend appointments with your aging parents.  We created the solution that allows you to still be involved, even when your calendar makes it difficult.

Being unable to attend a loved one’s medical appointments was a recurring circumstance that our founders experienced in their personal lives.   This inability to be there for their loved ones prompted them to create a service to help.

iAccompany is built on our 3 main pillars, which we will discuss in further detail below.

Enhanced Care

“Improving healthcare appointment outcomes with door-to-door accompaniment. We have you covered – from accessible transport vehicles to an informed appointment report.”

Our service is designed to provide your loved ones with more than just transportation. 

By having a qualified and experienced nurse accompany your loved one, we give them and you the peace of mind that they are in capable and professional hands.

Our nursing professionals will accompany your loved one from their house, during their appointment with the doctor, and then safely back to their residence following the appointment. 

Our experienced transport partners are equipped with accessible vehicles, which makes it possible for your loved one to safely attend their appointment. Notes of their specific needs can be recorded in their profile to ensure the nursing professional is prepared for whatever extra care they may need. 

Man using accessible vehicle for transportation

Post appointment activities such as prescription refills or bloodwork, are all included in the service – allowing you to rest easy knowing that your loved ones are in good hands.

The report you receive following the appointment includes all the details of what was discussed, eliminating miscommunication. You can rest easy knowing they have the best care while still keeping you informed to make the appropriate health decisions with them moving forward.

Trusted Service

“Our nursing professionals are compassionate, highly competent, and experienced in accommodating the challenges your loved ones face.”

It is our duty to provide you the best possible care for your loved ones. That’s why our nursing professionals are vetted, qualified, and experienced in the challenges aging adults face. 

Adult children can book a caring and passionate iAccompany nurse who will treat your loved one as their own, and be a friendly face for them in a sometimes nerve-wracking environment. 

Nursing professional helping man in wheelchair

We know that caregivers often have feelings of stress, burnout, and guilt as part of their role. It is not easy to give that responsibility to someone else as you feel “it is your duty” as a son or daughter.

However, the caregiver stress you carry is often not healthy and can create long-term problems for both your physical and mental health. 

You can rest assured knowing that our nursing professional will be diligent in keeping your loved one safe, and has their best interest in mind.

As a member of the Long Term & Continuing Care Association of Manitoba, we take pride in providing a service that helps both aging adults and their families. LTCAM has been a valued adviser and partner in the promotion of safe care and living options for seniors living in Manitoba since 1959.

Built for Busy People

“Navigate with ease through our website or app to book an appointment in just a few clicks. Perfectly designed to work with busy schedules and geographically distant loved ones.”

A key pillar of our service is to help serve families who may not be geographically located close to their loved ones. Whether you live in a different province or country, by using iAccompany you can stay connected to your aging parents no matter how many kilometres separate you.

Adult children are sometimes referred to as the “sandwich generation” and have a lot on their plate. Between taking care of their own children, balancing a career, and taking care of their aging parents, it is easy to become stressed and overwhelmed by the never-ending responsibilities.

That’s why we incorporated enabling technology into our service to make the booking process quick and simple.

By creating a profile on our website, you can book appointments from the comfort of your home. Using either our website or mobile app, you can set the date, time, and pickup location for your loved one. 

Woman using her smartphone


Throughout the appointment, you can conveniently track the ride and see when your loved one returns home safely.  Within 24 hours of your loved one’s safe arrival at home, you will be able to access the confidential report detailing both what took place in the examination room and trip and post appointment activities.  This private and secure link will appear on your account, accessible from either the mobile app or using the website.

Your profile allows you to go back and see a record of their last appointment, or to make any changes to their current health plan as a result of what the doctor may have noted. Our pillars are an important part of who we are, and how we can help families .

We know life can get busy and you can’t always be there yourself, so we created a service to help.

Instead of stressing about leaving work early or missing your kids soccer game, book an appointment with iAccompany. Use your time spending quality time and making memories with your loved one, and leave the rest to us. 

If our pillars resonate with you or someone you know,
be sure to visit www.iaccompany.net and
connect with an iAccompany associate today.

 

Solutions for the Sandwich Generation

This two-part feature unveils the many responsibilities the sandwich generation must juggle, as well as solutions that are available to help ease the load. 

Last week we discussed the extreme stress and financial strain people in the sandwich generation often experience. Between balancing a career and family, it is easy for mental and physical health to take a back seat.

In this week’s blog, we will focus on solutions for the sandwich generation who are often overwhelmed when it comes to raising children, maintaining a professional career, helping aging parents, as well as other responsibilities. 

Here are some tips:

1. Hire Help!

Asking for help when you need it should be encouraged – although it is often not. We take on the burden and stress because we don’t want to feel guilty for not being there. However, the time we often spend stressed at appointments can be quality time spent with our loved one instead. 

When you use iAccompany, you know your loved one is in professional and capable hands. Our nursing professionals are qualified, vetted, and experienced in the field, to help give your loved one the best possible outcome when it comes to understanding their healthcare needs. 

By choosing the right services to help, you can alleviate stress and let you spend more quality time with your aging parents. Instead of leaving work early, taking your aging parent to their appointments, and getting home in time to make dinner for your family, leave the appointment to us and have your aging parent over for dinner. Learn more about our great service by visiting www.iaccompany.net and connect with an iAccompany associate to see how we can help!

2. Share the Burden

It is important to share responsibility when it comes to the care of your aging parents. If you have siblings, and it is possible to share the care, make sure to express your feelings if you feel most of the responsibilities are falling in your lap. Life gets busy for everyone, and it can be difficult at times, so communicating your concerns early can help avoid potential disagreements down the road.

With iAccompany, it is possible for all siblings to share in the healthcare of their aging parents by accessing the online portal to book appointments, and reading the reports written by the nursing professional following the appointment. These are visible through a secure link and families can share that access amongst each other, so that family members who may live in a different province or country can still be involved.

3. Talk to Someone

Talking with friends, family members, support groups, or a therapist, is a great way to let go of stress and get certain things off your mind. It may make you feel better to get your thoughts out in the open, and sometimes it feels good to just unload. 

By joining a support group, you may meet people in situations similar to yours who could offer you support and suggestions of how to move forward. There is a large cohort currently in the sandwich generation and most likely someone in a very similar situation to you. Don’t be afraid to take time for yourself and work out some of the mental blocks you may be experiencing. 

4. Create a Financial Map

Between taking care of your family and also providing care to your aging parents, it can become overwhelming financially. We start to hear thoughts of “am I saving enough for the future”, or “what will my retirement look like”, and that can be very stressful to think about. Tie that in with missing work or taking time off to care for our aging parents, and it can quickly become an anxiety-inducing situation. 

Talk to an advisor or professional and be sure that you are on the right track for yourself and your family. Between saving for a college tuition, future medical fees for your aging parent, and thinking about retirement, it can get pretty expensive. It could be as simple as creating a budget or managing your everyday spending. 

Since iAccompany is a technology-based service, we make it easy for families to stay connected through our mobile app and website. This allows families to share the financial burden (if they choose) as appointments can be booked through a shared profile. This method helps to keep your loved ones information in an organized and secure space, that family can access to help make improvements to their loved ones healthcare. 

5. Take Time to Recharge

Sometimes when we are so focused on taking care of others we forget to take care of ourselves. However, if we are not at our best we cannot provide proper care to others and we are often not the best version of ourselves. So in everything the sandwich generation does to love and care for their kids, their spouses, and their aging parents, they must also care for themselves.

Whether it means going out with friends, getting some extra sleep, a massage, or going to the gym – life balance is critical to both your physical and mental health.   The stress that comes from being part of the sandwich generation can take a serious toll on you physically and mentally if left unchecked.  Sometimes you just need the time for yourself to re-energize.

Whether you are experiencing the challenges yourself, or know someone who is, share this article with them and help them conquer whatever challenges they may be facing.

To read our other blogs, visit our website 
where we post new blogs on a weekly basis!

 

The Challenges Faced by the Sandwich Generation

If you are unfamiliar with the term, the “sandwich generation” is a group of middle-aged adults who are responsible for providing care to both their aging parents and their own children. It is a  difficult job performed by many people everyday.  It often takes a toll on the people caught in the middle.

According to Statistics Canada, more than two million Canadians are a part of the sandwich generation. They account for 28 percent of all caregivers in the country, with the majority of them being women between the age of 35 and 44. 

Specifically, the mothers of this age cohort feel more stress than other members of this age group. Mothers are known to put their family needs first, which usually comes at a cost to themselves personally. Not being able to accomplish certain tasks, or not meeting the demands of their ever-demanding calendar can lead to extreme stress if not dealt with properly.

In this blog, we will discuss five of the challenges that folks in the sandwich generation often face.

  • Added Stress

Stress and anxiety are strong emotions felt by members of the sandwich generation. Due to responsibilities that could include worrying about your children, ensuring your parents are safe and healthy, juggling work efforts, staying active, and so on – it is easy to become overwhelmed. 

When stress becomes overwhelming, caregivers can often find themselves physically drained and their personal health suffers as a result. They are reported to have 23% higher levels of stress hormones and due to neglecting their personal health needs.  40.7% develop chronic diseases of their own.

  • Financial Strains

Due to the constant demands of family caregiving, many people are required to take time away from work. Whether it be taking a few hours off to accompany your aging parent to the doctor, or taking a day to spend time with them and help them with household chores, it is still time away from the office that could affect their salary or wages. Thinking about creating a college fund for your kids, saving for your own retirement, and worrying about your aging parents’ expenses is a lot to have on your mind.

For many people, caregiving becomes a full-time responsibility which may cause some to take time away from work altogether. Whether you decide to commit to caregiving full-time, or decide to have your loved one leave their home and move into an assisted living or long-term care home, it costs a substantial amount of money either way – another stressful situation for the sandwich generation. 

  • Balancing Career

In this day and age, the sandwich generation often consists of two full-time working parents. Between juggling taking care of their children, and caring for their aging parents, it is hard to be consistent and still progress in your career as well.

If you work from home or have a flexible work schedule it is more doable, however, not everyone has the kind of job or situation where this flexibility is possible. Stress outside of work can trickle into stress at work, and it might affect your career in the long run. Not having the time, energy, or focus to meet your targets might stunt your advancement opportunities. Not having balance makes life even more challenging for the sandwich generation to stay afloat. 

  • Mental Health Suffers

Caregiver burnout is a term often discussed in the caregiving community. It is common for those in this position to feel alone and overwhelmed.  When left unchecked, caregiver burnout can lead to more serious issues down the road, such as anxiety, depression, substance abuse, or other health issues. 

We often hear the term “super mom” to identify the mothers that seem to do it all. However, this can be a gold standard that is often unrealistic if not very difficult to achieve. Much is expected of the sandwich generation and the goal is often to juggle all demands with ease – to stay organized, raise a family, look after aging parents, keep a tidy house, and have a colour-coded schedule. However, it is not always as it seems, as for many in the sandwich generation, keeping up takes a deep toll on their mental wellbeing.

  • Making Time for Yourself 

It is common for those in the sandwich generation to put others’ needs ahead of their own. They become so engulfed in caring for their families, parents, and tending to their careers, that they forget to take care of their own physical and mental needs. Taking a walk, going to the gym, reading a book, or taking a bath seems like time wasted as there are always more “important” things to do. However, ignoring one’s personal physical and mental health is not sustainable and continuing to do so eventually leads to a breaking point.

At the end of the day, if you are not making time for yourself, you cannot provide the best care for others. Sometimes it is okay to say ‘no’, to understand your limits, and to prioritize your self-care over other aspects of your life. Your mind and body will thank you.

So with all these challenges, how can people in the sandwich generation cope? Taking time for yourself is essential to both your physical and mental well being.  There are professional services as well as time management techniques that members of the sandwich generation can employ to ensure loving care for their family and aging parents all the while managing career demands and maintaining a work-life balance that is healthy. Delegating tasks to professionals that care as much as you do, can help establish this balance.

That is how iAccompany was born.

Being in the sandwich generation themselves, led our founders to establish a service to help. 

Visit www.iaccompany.net and connect with us to see how our qualified nursing professionals can assist your loved one when it comes to their healthcare needs. 

The health of your loved one is an important topic as we often get busy and staying involved becomes a burden. However, our service allows you to stay connected to your loved one’s health care – even when you cannot be at their appointments yourself.

We understand life gets busy so we created a solution to help.

Tune in to our blog post next week on “Ways to Manage” that focuses
on solutions for the sandwich generation to consider.

Customer Testimonial: Ease Your Mind

This week we connected with Kelly, who used our accompaniment service to attend her doctor’s appointment.

Alongside Kelly every step of the way was Sarah, an iAccompany nursing professional, who is a qualified and passionate registered nurse with a BSN degree.

Every iAccompany nurse is vetted and matched to the best of our ability to fit the needs of your loved one – whether they have a specific medical need or a language barrier.

What differentiates our service from others is the trusted nurse who accompanies your loved one. This is designed to ease your loved one’s mind on the way to the appointment, and during the appointment, as they know they are in professional and capable hands.

“I really enjoyed having the nurse there with me for the ride there,” said Kelly. “Having company and having someone to talk with is very nice. “

Having the nurse alongside your loved one will also ease your mind while you are elsewhere, knowing they are with a qualified and trusted nurse who will understand the terminology used by the doctor and be able to provide you detailed notes and answer your questions. 

“I would definitely recommend this service, especially if there is no one else around to attend the appointment. If you’re going by yourself and you need a second pair of ears, or someone to listen and write things down, it’s definitely a good idea.”

Following the appointment, their notes and the doctor’s recommendations will be available for you in a secure written report that you can view at your leisure. The report keeps you informed and eliminates miscommunication.

It is easy to feel discombobulated when sitting in the doctor’s office. Whether you are nervous about doing tests or getting results from your doctor, it is nice to have a calming presence with you to ease your mind prior to, during and after the appointment.

“Sometimes you are frazzled when you hear something and everything else kind of goes away,” said Kelly. “You don’t get all the information which I’ve had happen to me before.”

Having a copy that you can access securely through your online account is a great way to recall what was discussed and make healthcare plans for the future. 

The report helps to benefit your ongoing healthcare needs as you can go back and read notes that you may have missed at first glance, or forgotten about over time. 

“My mom and dad are older and they don’t go together to their appointments, they go separately. I think they need someone there to get the information and it would help ease my mind to know what the doctor communicates,” said Kelly.

When it comes to the healthcare of an aging parent or loved one, it is important to keep your family informed. If you live in a different location than your family and can’t be there physically to know the circumstances – iAccompany is perfect for you. 

Having a portal that contains all the information allows families to make proactive and informed decisions when it comes to the healthcare needs of their loved ones. 

“I would recommend iAccompany to my friends and family so that you can get all the information,” said Kelly. “It’s good to have someone there to listen and talk with and I really enjoyed the experience.”

 

Five Reasons You Should Start Using iAccompany

If you are the primary caregiver of your aging parent – this is the blog for you! This week we are discussing five reasons you should start using iAccompany, and how our service helps alleviate the stress and burnout caregivers often feel.

Within the aging population, we often see adults go to retirement homes or long-term care facilities very early in their aging process. There are many reasons for this – one being that family may not be around to provide care for their loved one, or that they do not have the time or support to take on the full responsibilities and duties.

At iAccompany, we make aging in place possible. Whether you are strained by time or live in a different province or country than your aging parent – iAccompany lets you stay involved in their healthcare. 

1. Peace of mind

Our goal is to bring peace of mind to you and your family. Our service is designed to keep you informed through the whole process, which is why you can trace the entire appointment right from your phone. What makes us unique is that our nursing professionals not only transport your loved one to and from their appointment – but join the conversation between the doctor and your loved one. This eliminates any chance of misinterpretation or miscommunication when discussing their healthcare and the best practices moving forward.

The report you receive following the appointment is detailed and will review everything the doctor discussed – from diagnosis to next steps – and brings your loved one peace knowing they are not alone. Medical appointments can be stressful and nerve-wracking experiences for people to attend alone, but our nurses are passionate about their work and experienced in compassionate, professional care which makes for a perfect combination and outcome for your loved one. The report will give you the peace of mind knowing you have an accurate record of the doctor’s instructions, and helps you to make a more educated and informed decision about your loved one’s healthcare moving forward. 

2. Relieve caregiver burnout

Caregiver burnout is a strong emotion that is felt by many who provide care for aging parents or loved ones. It is important to practice self-care in all areas of your life, as you cannot provide quality care to others without taking care of yourself first. With mental health issues coming to the forefront, we must know when to ask for help. iAccompany was created to be that help when it comes to the healthcare of your aging loved ones..

Whether you are juggling your career, family life, your caregiving responsibilities, or anything else going on in your life, everyone reaches a breaking point. It is important to recognize when you are being affected, and to look for services that can alleviate that stress. At iAccompany, we created the necessary steps to ensure you can rest easy knowing your loved one is in capable and professional hands. We are not just a transportation service, but a healthcare service that will ensure your loved one is transported safely to and from their appointment, and get you the details you need for peace of mind when you can’t be there yourself. We know life can get busy, so our nursing professionals treat your loved one as their own, and relieve you of the stress and guilt that you may feel as a primary caregiver.

3. Allow your loved one to age in place

Aging in place is an important conversation when discussing senior care. Oftentimes, our aging parents are placed in retirement homes or long-term care homes long before they need to be. It is difficult for their physical and mental well-being to be taken from their home – which they have occupied for decades – and move them to a new setting around different people. Instead, let them age in place and hire services that make it possible to do so – like iAccompany.

By letting your loved one age in place, you provide them the opportunity to live independently, comfortably, in a home and community that they are familiar with. Their home is filled with memories that they will hold onto as they age, making for a smoother transition. Their physical and cognitive behaviour will benefit, while still getting them the help they need through accompaniment and care from professionals who are experts in the field.

4. Spend quality time with your loved one instead

When we become caregivers for our aging parents, it is easy to feel more like a nurse than a child. When burnout sets in, we often associate the stress of taking care of them with spending quality time. But that isn’t always the case.

With iAccompany, we give you your time back. Caregivers often worry about getting their loved ones to their doctors appointments – often scheduled during the day of a working week – which can be difficult to schedule around. Instead, delegate that care to our qualified nursing professional and spend quality time with your aging parent on your own schedule. By alleviating the stress around their healthcare and your attendance at their appointment, you can focus on more important memories. Focus more on scheduling time to take a walk together, cook a meal together, or spend time just chatting and relaxing – real quality time. 

5. Easy-to-use technology makes it simple!

The iAccompany user experience is designed to be simple and save time. Whether you login to your account from the website or mobile app, you can book appointments fast and download appointment reports even faster!

Our service and technology was designed for busy people. By setting up your loved one’s profile, you can personalize and add any details that may be important for the nursing professional to note. You can set your loved ones’ pick-up and drop-off location and save it for future appointments. Prior to the appointment, you can record any questions you wish to ask the doctor and will receive the full report through a secure link following the visit.

We know life can get busy, so we created a user-experience to reflect your needs. Create an account today and see for yourself!

 

Improving Healthcare Appointments

On this week’s blog, we are catching up with President, Byrnes Benoit, to discuss how iAccompany came to fruition, and what makes it such a unique service.

Byrnes and CEO, Jeff Reitberger, have been friends for many years and came to the realization that they had a shared experience – that of helping their aging parents navigate the healthcare system. 

Their idea was to create a technology-based, service-oriented resource to families when it comes to attendance at medical appointments. The mission of their plan was to bring peace of mind to families – iAccompany is a result of that collaboration. 

“iAccompany is a unique service,” said Byrnes. “There are many healthcare transportation services available to anyone who wants to consider one. What we do is give you the peace of mind of being in the examination room with your loved one.”

With peace of mind as the vision, the team created the steps necessary to ensure that families felt safe and secure using our trusted service. The first step was enlisting nursing professionals who are vetted, qualified, passionate, and experienced in the challenges aging adults face, and allowing them to connect and form relationships.

From there the appointment steps are simple:

  • An iAccompany family representative – a nursing professional – picks your loved one up at their home
  • They accompany them to their appointment, keeping them relaxed and communicating along the way
  • Keeps them company in the waiting room and sits in on the appointment with the healthcare professional
  • Poses any questions you may have identified when you registered online or through the mobile app, and takes detailed notes of the discussion
  • Accompany your loved one to any post appointment activities, such as lab work, getting a prescription changed, or whatever else may be required as a result of the appointment 
  • Returns your loved one safely to their place of residence

Once your loved one is secure at home, the family representative prepares a report that answers your questions as well as provides a detailed summary of the appointment that took place. 

This report is peer-reviewed and then posted on our secure server. You are provided with a link to this report which you can review at your convenience and further discuss with family members to ensure everyone is on the same page. 

“The report gives you the peace of mind to act in a proactive manner, an informed-manner, when it comes to the healthcare of your aging loved one,” said Byrnes. 

One problem that iAccompany is focused on solving is the miscommunication that often occurs between aging parents and adult children. 

If you cannot be there yourself, the full message of what the doctor said does not always reach the ears of the adult child. In aging adults with dementia or other cognitive impairments, a service like iAccompany is even more important.

“iAccompany puts you in the examination room with the healthcare provider and your loved one, and let’s you know exactly what transpired,” said Byrnes. “This allows you to better approach the ongoing contribution you make to the healthcare of your aging loved one.”

Instead of just focusing on transportation – like so many senior services out there – our team of founders knew the significance of having a nursing professional in the room and what kind of stress relief that would bring to families. 

When you have all the facts, and can review and reflect on the recommendations made by the doctor, and make more informed decisions. This gives your family the confidence necessary to act accordingly. 

It also allows your whole family to stay connected when it comes to the healthcare of your aging parent. Whether you live in a different province than your parent, or don’t have the time necessary to spend at appointments – iAccompany makes it easy to stay connected.

“With iAccompany, you’ll have the peace of mind and the information you need going forward to better assist your loved one with their healthcare needs.”